Conducting Effective Investigations Online Training Course
Every organization should be prepared to conduct a prompt and thorough investigation of all employee complaints, accidents, allegations of misconduct and other indications of a violation of law or policy. If handled properly, the investigation can help to prevent or reduce financial losses, employee morale problems and negative public attention. It can also limit the organization's exposure to regulatory or law-enforcement intervention and litigation.
In many or most cases, the organization will assign a supervisor or manager to conduct or assist with the investigation. It's important that these supervisors and managers understand the fundamentals of effective investigations and are prepared to deal appropriately with the legal and practical situations that are likely to arise.
Conducting Effective Investigations Online Training Course Summary
This 40-minute training course explains the basics of planning and conducting internal investigations in simple, understandable terms. It includes interactive pop quizzes, news clippings and a final quiz highlighting the issues that supervisors and managers may encounter.The topics covered in the training course include —
- Why are investigations important?
- When must we investigate?
- Choosing an investigator
- Developing a plan
- Implementing the plan
- Interview preliminaries
- Preparing for witness interviews
- Conducting the interviews
- Interviewing techniques
- Interviews of complainant and accused
- Interview notes
- The final investigative report
- Remedial action